Social Thinking: What are You Thinking About What I am Thinking?

A great deal of my business and interpersonal communication coaching is with intuitive, technical professionals – analysts, engineers, scientists and the like.  Some might use the word “introvert” to describe them, but I have been made aware that many recoil at being labeled in that manner. These individuals are often subject matter experts (SME) and […]

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Two Slides to Delete for Your Next Presentation

After years of coaching business clients to develop and deliver powerful business presentations, I have come to realize that two slides must be eliminated from the business speaker’s slide deck: the one that says “thank you” and the “questions?” slide with the silly stick figure. These slides are an attempt to avoid designing a powerful […]

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What Happens When Business Communication Gets Impersonal? Part II

Teleconferences are a necessary part of the business communication mix. But in talking about how technology removes the human touch from business communication, teleconferences are usually implicated. Teleconferences (conference calls) are notorious for inciting boredom and creating misshaped or mishandled messages. I heard recently about a manager who was in the room with executives while […]

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What Happens When Business Communication Gets Impersonal? Part I

“I hope he doesn’t answer so I can leave a voice mail.” Have you ever said this to yourself? I have. Communications technology is wonderful and I enjoy the freedom it brings. I’m able to quickly communicate with people from all over the world at all hours of the day or night. But what are […]

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Hate your speaking voice? Here’s why.

Have you ever heard a recording of your voice and thought, “I hate the way that sounds. It doesn’t really sound like me.” For better or worse, the truth is: yes, that’s the way you really sound—to others. The good news is that, with professional coaching (or, if required, speech therapy) you can make changes […]

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