Corporate Seminars

Corporations and organizations select Deborah Boswell and her team of consultants to lead lively and relevant training courses and seminars for employees at all levels. Classes are in formats from half-day to three-day in length. Customized seminar programs can be designed and delivered according to your need, accommodating from two to 40 attendees.

To create the best seminar for your organization, Deborah and her team will work with you in advance so the right outcomes are assured. Communication training courses fall into seven main categories:

Presentation Skills

Through seminars and individualized coaching, Deborah Boswell works with some of the nation’s top companies, helping executives and emerging leaders project confidence and credibility to any audience. These clients understand how business presentation skill makes a positive impact on earning ability and the company’s bottom line.

Deborah’s extensive experience includes the engineering, technology, banking, medical, financial and insurance sectors. Regardless of your field, solid speech training and presentation training can give you the skills to:

  • Grab your audience with the first words that come out of your mouth
  • Overcome fear and shyness about business presentations
  • Sell more products and services through powerful presentations
  • Conduct powerful meetings that get results
  • Listen effectively
  • Present technical information clearly, concisely and persuasively
  • Master voice projection, articulation, pace, body language, eye contact and gestures
  • Use audience involvement techniques to identify and handle questions

Coaching

Coaching engagements are company-referred or self-referred and are customized to the specific need of the individual. After an initial assessment meeting, Deborah will develop a proposal and a plan of action that addresses the client’s goals. Here is a 5,000-foot view of her coaching process.

Seminars & Workshops

Presentation Skills Training
Presentation Skills seminars and workshops are delivered at your site according your need. We offer a variety of customized course formats such as two-day and half-day trainings.

Those who complete this training will be able to:

  • Identify the key components of a powerful presentation
  • Understand the value of utilizing stories and analogies in a technical presentation
  • Explain the physiological and perceptual factors involved in producing a strong and interesting speaking voice
  • List the specific tools required for communicating specific information to virtually any audience
  • Utilize a three-step process for handling questions from the audience
  • Differentiate between effective and ineffective use of visuals in a presentation

“Thank you for an excellent two-day session with our staff. The sessions were very productive and informative. We not only have new tools for enhancing our presentations, but we also have a better understanding of each of our employees’ skill levels. One employee commented that she would be willing to participate in any training sessions that you conduct. I look forward to opportunities to work with you in the future.”

Darrell Ranum, JD, CPHRM
Regional Vice President
The Doctors Company

Technically Speaking: Presentation Skills for Engineers and Tech Experts
Many engineers and technical professionals will admit that the “soft skills” ARE the hard skills. This especially applies to presenting complex messages to non-technical decision makers. Deborah’s presentation will encourage the audience to “sell and tell” with greater confidence and ability. This program, using the fundamentals found in the Presentation Skills Training class (above), is designed to help technical professionals develop the presentational skills that will be an asset to their careers. It served as a basis for a CEU-granting video course of the same name, which Deborah developed at the request of Auburn University’s Samuel Ginn College of Engineering.

“She truly has the credentials, knowledge and experience to design and deliver courses on topics that engineers, surveyors and technical professionals need to grow and succeed in their careers, but don’t get in their formal academic education.”

Wanda Lambert, Marketing Director
Engineering Graduate Online and Continuing Education
Auburn University

Contact Deborah today to discuss your need for presentation skills workshops

Find other corporate seminar topics here.

Workplace Communication Skills

Workplace Communication Skills seminars and workshops are delivered at your site according your need. We offer a variety of customized course formats such as two-day and half-day trainings.

Listen Like You Mean It
Most top business performers are great listeners. Some were born that way and others need training. Enhanced listening skills can save time, build teams, and make more money for the organization. Leaders and managers at all levels benefit from building powerful listening strategies, and this presentation will get them started.

Women In Charge: Communicating with Confidence and Credibility
What if we could clearly communicate our natural confidence and credibility in everything we do – in an authentic and integrated way? Deborah’s presentation helps create better understanding of this new approach that will enhance dialogue and development.

Business Communication Skills for Engineers and Technical Professionals
Verbal, written and interpersonal communication skills are often overlooked as important competencies in technical professionals. Deborah brings all the elements together to help tech professionals become stronger communicators.

The Push and Pull of Feedback
Feedback can be difficult.  There is much debate about whether it’s harder to give it or receive it.  The authors of the book “Thanks for the Feedback” state that no matter how well you deliver the feedback the outcome is truly based on how the receiver perceives it.  This is a highly interactive course that will enable you and your employees to understand why you respond the way you do to feedback.  It will give you the tools to hear the feedback and utilize it for the purpose it was intended.

Find other corporate seminar topics here.

Leadership & Strategy Skills

Unless otherwise noted, Leadership Skills seminars and workshops are offered in a variety of customized course formats such as two-day and half-day trainings.

Leadership Essentials
Being authentic as a leader means understanding yourself and speaking and acting genuinely. Your actions mirror what you believe and feel, and there is no contradiction between what you do and what you say. At the end of this workshop, you should be able to: 

  • Understand, recognize and foster essential leadership traits and skill
  • Act with authenticity to build trust
  • Bringing out the best in others to enhance performance and engagement
  • Look for and accept feedback
  • Manage the nonverbal messages that you send and receive
  • Determine priorities that align with the organizational vision
  • Expand operational, personal and strategic networks
  • Understand how to dress appropriately for business success

First Line Supervisor Training
Don’t promote good employees into their first supervisory position without providing them this basic training first!  This is a two-day boot camp training for new supervisors. Assorted topics are covered to help increase participants’ awareness but without going too deep. However, the course is customizable and topics can be covered into whatever depth is appropriate for the organization.  Topics include:

  • Defining good leadership
  • Understanding effective communication skills
  • Knowing and practicing the components of an effective presentation
  • Understanding how to dissect an employee’s performance issue by learning the Situational Leadership model
  • Understanding the basics of an effective performance appraisal as well as writing observable and measurable goals
  • DISC personality assessment
  • Legalities in hiring and an awareness of FMLA, ADA, FLSA, overtime pay, protected classes, and harassment, etc.

Leadership IMPACT
This comprehensive and customized leadership training course should only be considered by companies who are seriously interested in growing and developing its leaders and are willing to make an investment in time and resources to do so. Executive management’s role is to speak in some of these classes, to allow participants’ time to attend training and work on assignments outside of class, to provide support, and to be open minded to new ideas generated from this training in order to address current internal issues.

The general objectives of this course are to:

  • Have current and future leaders prepared to take on new job responsibilities which support the company’s succession planning process
  • Bring about or enhance a more collaborative culture in the organization
  • Teach and enhance performance management and accountability through open conversations and straight talk
  • Give leaders more confidence in their decision making when dealing with others
  • Help future leaders become aware of employment laws and avoid potential discrimination claims and harassment situations which can be costly to a company
  • Provide a tight-knit group of peer-to-peer mentors among the class cohorts

This customized course consists of six to eight half-day sessions (weekly, monthly, etc.) with the same group of cohorts attending each session. Each topic builds on the other and homework may be assigned after each session.  Topics or activities typically include:

  • Individual personality assessment
  • Teambuilding and trust building
  • Conflict management
  • Situational leadership and performance management
  • Employee motivation
  • Guest speakers from the company on vision, management philosophies, culture, leadership, etc.
  • 360-degree assessment of all participants
  • Problem-solving processes within the organization
  • Class field trip
  • Graduation dinner after work hours

Find other corporate seminar topics here.

Accent Modification/Voice Improvement

Accent Modification/Voice Improvement seminars and workshops are delivered at your site according your need. We offer a variety of customized course formats such as two-day and half-day trainings. These topics can also be the basis for one-on-one coaching.

Taming Your Wild Southern Accent!
It’s proven—the way you talk affects what others think about you. It could impact your business credibility and earning power. This is a fun and effective session focused on refining the rough edges of our beloved Southern accents. Deborah brings her extensive work in foreign and regional accent modification to this workshop—not to mention experience taming her own “wild accent” to fit the demands of her career and clients.

Foreign Accent Modification for the Advanced English Speaker
Deborah brings years of clinical and corporate experience to the task of helping foreign nationals become clearer, more powerful English speakers. The Compton PESL Foreign Accent Modification program can be scheduled for six individuals or less on a flexible class basis. Intensive programs can also be arranged. Deborah Boswell is certified by the Institute of Language and Phonology to teach this program.

Accent Modification for the African American English Speaker
Accent modification specifically for the African American English speaker who wants to learn and apply standard American speech patterns for various business situations.

Tune into How Your Voice Really Sounds
You hear a symphony but others might hear something different! We may be unaware of speech habits and patterns that affect positive communication. This session helps you start tuning in to improve the sound of your voice.

Find other corporate seminar topics here.

Customer Service

Customer Service seminars and workshops are delivered at your site according your need. We offer a variety of customized course formats such as two-day and half-day trainings.

Dialed In to the Customer Mindset: Connecting with Customers Through Quality Customer Service
In the age of instant shopping, endless choices and expanding customer bases, your company depends on excellent customer service. Employee attitude, the ability to listen to customers and proper phone manners are just some of behaviors and skills that your employees need, and this training program is designed to help them:

  • Define professionalism and how your approach confirms or denies your effectiveness
  • Identify service mentality and your role in this customer mindset
  • Link telephone etiquette to successful customer interactions
  • Identify basic interpersonal communication tips and techniques and learn how these help you become a more effective listener
  • Describe the do’s and don’ts for proper use of company email
  • Commit to three actions to improve your customer service

Find other corporate seminar topics here.

Workplace Culture/Employee Development

Workplace Culture and Employee Development seminars and workshops are delivered at your site according to your needs. We offer a variety of customized course formats such as two-day and half-day trainings.

Practicing Professionalism
Business etiquette is a subtle but critical set of behaviors that can make or break an important meeting, influence a first impression or impress a potential client. This workshop helps attendees:

  • Make appropriate business introductions
  • Understand the protocol for shaking hands
  • Understand how to dress appropriately for business success
  • Successfully navigate a business meal
  • Know the rules of electronic etiquette
  • Manage the nonverbal messages that you send and receive

Resume and Interview Preparation and Coaching
Our consultants have years of corporate recruiting and human resources experience and are able to provide one-on-one coaching for resume preparation. In addition, consultants also provide tips on how to ace the job interview with plenty of role play practice. These sessions are customized for each participant based on their unique situation.

Effective Meeting Management
What makes meetings effective? What do you struggle with the most during meetings? How can you, as a meeting leader or attendee, walk away from the meeting feeling like it was time well spent? This course will cover meeting management – agenda, roles, the role of the facilitator and interventions skills when things get off track. We will look at best practices for before, during and after the meeting. Expect to cover the following topics:

  • Identify how to increase meeting effectiveness by applying meeting management tools and techniques
  • Define meeting roles and responsibilities
  • Understand and be able to apply meeting intervention skills
  • Identify how meeting operating procedures facilitate effective teamwork

Regardless of the situation, employees involved in the investigation are often more candid with someone from outside the company. In these situations, our experienced consultants will travel to your organization’s location or to a neutral meeting place, and conduct thorough and unbiased investigations of the events.  The deliverable at the end of this process is a written report and suggested action items.  The final decision and action items, however, is left up completely to the transgression of the company’s management.

Find other corporate seminar topics here.

Contact Deborah’s team today to discuss your need. Other services include Keynotes & Breakouts and Coaching & Consulting.